Fulfillment Process

  1. Define your goals and audience with your main point of contact at Brilliant, your dedicated Creative Partner.
  2. Brilliant creates a curated catalog of product ideas for you.
  3. Iterate with your Creative Partner to choose the perfect items for your kits.
    • Don't worry - we can help design them, too!
  4. Get pricing and purchase products based on number of kits needed, and approve the final product designs.
  5. Production of items begins. 
  6. Inventory is delivered directly to the Brilliant warehouse.
  7. Brilliant begins individual kitting of boxes.
  8. Your gifts ship!
  9. Track orders in real-time from your order, and you can enable email or Slack notifications when gifts are delivered.

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