Error Message When Placing an Order

Website not responding or allowing progress to next page

Some customers have experienced problems with certain browsers, notably Safari and Internet Explorer. If you are using IE9 or higher, try clicking on the "compatibility button" (located in your address bar just to the left of the reload page button, it looks like a blue box with a graph line inside), or you can try using  Firefox to browse our website. This resolves many of these issues.

If you have tried Firefox and are still having problems, please contact us directly by calling 800-351-7541 or email support@brilliantbookhouse.com and we will be happy to help you further.

There are no shipping methods available for your cart or destination

If you are placing a very large order, it may exceed the weight requirement for USPS Flat Rate Shipping. Please contact us at 800-351-7541 or email support@brilliantbookhouse.com to discuss your available options.